We’ve all been there. You visit your favorite website only to be harassed by the virtual assistant. Being asked the same questions, in the same way…Over and Over. Never really getting the answers you need, or the direction required to move forward. This brings us to the power of AIML Driven Virtual Assistants. In this session I will introduce the concept of Conversational Driven Design and how to use open-source solutions to add “Intelligent” bots to your environment. We will review current options, security implications of AIML driven virtual assistants, and build a simple bot that participants can model and bring back to their organizations.