Comedy Of Error Codes – When Incident Response Goes Wrong

Abstract:

 A real incident never goes as planned, minor missteps can amplify risks and complications in an incident. You can start with the feeling of HTTP 200 (OK), to feeling HTTP 418 (I’m a teapot) in the matter of minutes. Sometimes you just need to take a step back and HTTTP 205 (Reset Content). In this talk I will be going through some of the pitfalls in an incident that I was a part of, that could be described as nothing more than a comedy of error (codes).

Importance: This talk highlights common pitfalls and lessons that strengthen response capabilities. By learning from past mistakes, teams can refine their plans, improve decision-making, and foster a culture of continuous improvement, ultimately building a more resilient approach to cyber threats. This talk also supports compliance, documentation, and preparedness for future incidents.